Terms

In these Terms and Conditions

App means BlessedRoots mobile application for the sending of payment.

Business Day means any day on which we are open for business for the execution of Transaction Requests and/or Payment Requests.

Destination Country means the country in which the Payee receives the money.

Instruction means a Payment Request and/or a Transaction Request.

Recipient means someone who receives money.

Payment Instrument means a valid instrument of payment such as a bank account, debit card or credit card.

Payment Request means a specific instruction from you to a Sender requesting a Transaction.

Payout Amount means the amount paid out, after any foreign exchange conversion, to the Recipient’s account exclusive of the Service Fee.

Prohibited means activities which involve narcotics, steroids, pharmaceuticals, chemicals, drug paraphernalia, tobacco, seeds, plants, animals, military or semi-military goods or services, weapons (including dual-use goods), adult services or content, bitcoin or other cryptocurrency, binary options or gambling services or any other activities that are prohibited by BlessedRoots’s policies as amended from time to time.

Sender means someone who uses the Service to send money.

Service Fee means BlessedRoots transaction fee.

Service Provider means Commercial Bank of Ethiopia.

Transaction means the transfer of money.

Transaction Amount means the amount of money.

Transaction History means the record of your Transactions on BlessedRoots mobile app, which you may access using your password registration details.

Transaction Request means a specific instruction from you requesting us to send money

Paying with Your Card

  • If you have signed up with BlessedRoots to use the Payment Interface, you can use Your Card to Initiate Payments. BlessedRoots will process your payment and credit the relevant amount to the recipient’s Commercial Bank of Ethiopia account or recipient will get the payment from Commercial Bank of Ethiopia branch if the payment method is Cash pickup.
  • A payment transaction made via Your Card may currently be in US Dollars

You agree that

  • You will not access, use, or attempt to use the Service to provide any Instructions unless you are at least 18 years old, and that you have the legal capacity to form a binding legal contract in any relevant jurisdiction.
  • When payments made via Your Card through our app, the recipient’s will Receive the money when the payment transaction get approval by both the issuer of Your Card and Commercial Bank of Ethiopia.
  • For each Transaction Request that you submit, you will pay us the Service Fee. The Service Fee is non-refundable.
  • When you are using the Service under these Terms and Conditions, it is your responsibility to make sure all the details are accurate before submission.
  • You will be given the opportunity to confirm Transaction Requests before submission and you must check the details carefully.
  • The total amount (the Transaction Amount plus Service Fee) that you will be required to pay, and the relevant exchange rate will be displayed clearly on our application.

Our Obligations

  • We agree to provide the Service to you using reasonable care.
  • We may send and receive notifications in relation to Transactions by email and SMS. We will provide you with information of the Transaction Request enabling you to identify the Transaction, along with details of the amount of the Transaction in the currency used for the Transaction Request, our Service Fee, exchange rate that will be applicable to the Transaction and the date on which the Transaction Request was received.
  • We shall not be liable for any losses arising from our compliance with legal and regulatory requirements.

Paying with Your Card

a) Provide us with true, accurate, current and complete evidence of your identity, and promptly update your personal information if and when it changes.

b) Provide us with any identity documentations as may be requested by us.

c) Provide us with details of one or more Payment Instruments.

d) provide us with true, accurate, current and complete information and any other information which may be required in relation to the Recipient as we indicate on our app with asterisk (*) that some of the fields are required to be filled in order to receive the Service.

Cancellation of Payments, Chargebacks and Refunds.

  • All payment transactions processed through the BlessedRoots are non-refundable to you. You may not charge back any payment transaction made or allow a chargeback of any payment transaction for reasons other than unauthorized in accordance with the agreement with issuer of Your Card.
  • Once we have settled your Payment Request for recipients, you may not be able to cancel it.

Questions, notices, and requests or further information should be sent to info@nyotafinancial.com

 

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